Terms of Service.
Welcome to Bloomvessa. These Terms of Service govern your access to and use of Bloomvessa.com, including purchases made through our online store. By using our website or placing an order, you agree to these Terms and the policies published on our website.
Bloomvessa is an online retail store operated by Guangzhou Heiyao Zhiyan Technology Co., Ltd. By placing an order through Bloomvessa.com, you enter into a purchase transaction with Guangzhou Heiyao Zhiyan Technology Co., Ltd., subject to these Terms and the policies published on our website.
Tianhe District, Guangzhou, Guangdong, China
Intellectual Property & Content
All content found on the Bloomvessa website, including but not limited to product photography, brand logos, descriptions, graphics, layouts and original garden and outdoor product designs, is owned by or licensed to Bloomvessa and is protected by applicable intellectual property laws.
We Welcome
You are welcome to share photos of your Bloomvessa products on social media and tag us. We love seeing our products become part of everyday gardens, balconies, patios and outdoor spaces.
What Is Not Permitted
You may not reproduce, copy, distribute, modify, publish or use our product images, designs, logos, text or other website content for commercial purposes without our prior written permission.
Accuracy of Information
Minor Variations
We make every reasonable effort to display the true colors, materials, finishes and details of our garden and outdoor products as accurately as possible. However, colors and visual details may appear slightly different depending on your screen, device settings and lighting conditions.
These display variations do not affect the quality of your Bloomvessa product.
Right to Correct
We reserve the right to correct errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other website information at any time.
If an error affects an order you have already placed, we will contact you where appropriate and may cancel the affected order and issue a full refund if necessary.
Your Account Security
You may have the option to create a Bloomvessa account to make shopping and order management more convenient.
You are responsible for maintaining the confidentiality of your account information and login credentials, and for activity occurring through your account.
If you believe your account has been accessed or used without your authorization, please contact us promptly at service@bloomvessa.com .
Prohibited Conduct
To help maintain a safe and reliable shopping experience, you agree not to misuse Bloomvessa.com.
Use automated data-mining tools, bots, scrapers or similar technologies to extract website data without authorization.
Submit fraudulent, misleading or intentionally deceptive product reviews or other content.
Attempt to gain unauthorized access to the website, customer accounts, systems or networks.
Copy or commercially exploit Bloomvessa website content without permission.
Interfere with the normal operation, performance or security of Bloomvessa.com.
Bloomvessa reserves the right to restrict or terminate access to our services when we reasonably believe these Terms have been violated.
Pricing & Payments
Pricing Adjustments
Product prices, promotions and availability may change from time to time. However, once an order has been successfully placed and payment has been confirmed, later pricing changes will not alter the price of that confirmed order.
Secure Payments
Payments are processed through trusted and encrypted payment gateways. Bloomvessa does not store your full credit card number or CVV code on our own servers.
Limitation of Liability
Bloomvessa provides garden and outdoor living products designed for everyday use. We are not responsible for damage resulting from improper handling, installation, assembly, accidents, misuse or failure to follow applicable product care or use instructions.
While we work to keep Bloomvessa.com accurate, secure and available, we cannot guarantee that the website will always operate without interruptions, delays or technical errors.
To the fullest extent permitted by applicable law, Bloomvessa and its operator will not be liable for indirect, incidental or consequential losses resulting from the use of our website or products where such liability may lawfully be limited.
Governing Law
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of the People's Republic of China .
Nothing in these Terms is intended to limit any mandatory consumer rights or protections that may apply to you under the laws of your place of residence.
If a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter through good-faith communication and a reasonable resolution process.
Contact Us.
If you have questions regarding these Terms of Service, please contact us:
Bloomvessa and Bloomvessa.com are operated by Guangzhou Heiyao Zhiyan Technology Co., Ltd.
Tianhe District, Guangzhou, Guangdong, China