Shipping Policy

SHIPPING & DELIVERY

Shipping Policy.

At Bloomvessa, we understand the excitement of receiving new products for your garden and outdoor space. From secure protective packaging to reliable shipping partners, we take care to help ensure your products arrive safely and in excellent condition.

Last updated: September 16, 2026
01  ·  PROCESSING & DELIVERY

Processing & Delivery

Order Processing

Once your payment has been confirmed, please allow 1–3 business days for us to process, prepare and package your order.

Processing time is separate from shipping and delivery time.

United States

After your order has been dispatched, standard delivery within the United States usually takes approximately 5–12 business days.

Worldwide Shipping

Bloomvessa offers shipping to the United States and supported international destinations worldwide.

International delivery times may vary depending on destination, carrier service, customs processing and local delivery conditions. Available shipping options and estimated delivery information will be displayed at checkout.

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Please Keep in Mind

Delivery estimates are provided as general guidance and are not guaranteed delivery dates. Carrier delays, customs processing, weather, holidays, local delivery conditions and other factors outside our control may affect delivery times.

02  ·  SHIPPING OPTIONS & RATES

Shipping Options & Rates

STANDARD SHIPPING
US$5.99
STANDARD RATE

Standard shipping is available for eligible orders and supported destinations.

EXPRESS SHIPPING
US$9.99
EXPRESS RATE

Express shipping may be available depending on the destination and available carrier service.

FREE STANDARD SHIPPING
US$49+
ELIGIBLE ORDERS

Eligible orders of US$49 or more qualify for free standard shipping.

Shipping Availability

Available shipping methods may vary by destination. The shipping methods, charges and estimated delivery information available for your order will be displayed at checkout before payment is completed.

03  ·  ORDER TRACKING

Track Your Order

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Tracking Information

Once your order has shipped, a tracking number will be sent to the email address provided during checkout.

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Follow Your Package

Use the tracking link in your shipping confirmation email to follow your package from dispatch through delivery.

04  ·  DAMAGED OR INCORRECT ORDERS

Damaged or Incorrect Orders

We take care to package Bloomvessa garden and outdoor products securely for transit. If your order arrives damaged, defective, broken or different from what you ordered, please contact us within 48 hours of delivery.

Please provide your order number together with clear photographs of the affected item and its packaging. Our customer care team will review the issue and provide an appropriate solution as quickly as possible.

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Need Help with a Delivery?

Contact our customer care team with your order details and any supporting photographs that may help us review the issue.

service@bloomvessa.com
05  ·  IMPORTANT DELIVERY INFORMATION

Important Delivery Information

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Address Verification

Please carefully review your shipping address before completing your order. Once an order has been dispatched, we may not be able to change or redirect the delivery address.

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P.O. Boxes

Some shipping services may not support delivery to P.O. Boxes or may have delivery restrictions. When possible, we recommend providing a complete residential or business street address.

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International Customs

International shipments may be subject to customs procedures, local import requirements or other destination-specific processing. These requirements may affect delivery times.

CUSTOMER CARE

Shipping Support.

If you have questions about your shipment, tracking information or delivery status, our customer care team is here to help.

CUSTOMER SUPPORT HOURS
Monday to Friday, 9:00 AM – 6:00 PM ET
Customer support hours are scheduled in U.S. Eastern Time to better serve customers in the U.S. market.
BLOOMVESSA

Every journey, delivered with care.
BUSINESS INFORMATION

Company Information

Bloomvessa is an online retail store operated by Guangzhou Heiyao Zhiyan Technology Co., Ltd.

LEGAL ENTITY
Guangzhou Heiyao Zhiyan Technology Co., Ltd.
REGISTERED ADDRESS
Room D201, Room 726, No. 1 Mingxu Street,
Tianhe District, Guangzhou, Guangdong, China
CUSTOMER SERVICE EMAIL
service@bloomvessa.com
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BLOOMVESSA SHIPPING & DELIVERY

Prepared with care.
Sent with attention.
Delivered to your outdoor space.

BLOOMVESSA  ·  GARDEN & OUTDOOR LIVING